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Privacy Policy

We are pleased that you are visiting our website. The protection and security of your personal information when using our website is very important to us. We would like to explain here which personal data we collect when you visit our website and for what purposes it is used.

This data protection declaration applies to the website of Denglisch Docs GmbH, which can be reached under the domain denglischdocs.com as well as the various subdomains ("our website").

Who is responsible and how do I contact you?

Responsible for the processing of personal data under the EU General
Data Protection Regulation (GDPR)

Denglisch Docs GmbH
Königsallee 27
40212 Düsseldorf
Germany
+49 211 418 72 101
legal@denglischdocs.com

Data protection officer

Datenschutz Ruhr GmbH
Rosastr. 40-42
45130 Essen
Germany
Björn Leineweber
leineweber@datenschutz-ruhr.de

What is this about?

This data protection declaration meets the legal requirements for transparency in the processing of personal data. This is all information that relates to an identified or identifiable natural person. This includes, for example, information such as your name, your age, your address, your telephone number, your date of birth, your email address, your IP address, or your user behavior when visiting a website. Information with which we cannot (or only with disproportionate effort) relate to you personally, e.g., through anonymization, is not personal data. The processing of personal data (i.e., the collection, querying, use, storage, or transmission) always requires a legal basis and a defined purpose.

Stored personal data is deleted as soon as the processing purpose has been achieved and there are no legitimate reasons for further retention of the data. We will inform you about the specific storage periods and criteria for storage in the individual processing operations. Regardless of this, we store your personal data in individual cases to assert, exercise, or defend legal claims and if there are statutory retention requirements.

Who gets my data?

We only pass on the personal data processed on our website to third parties if this is necessary for the fulfillment of purposes, and in individual cases, covered by legal basis (e.g., consent or protection of legitimate interests). In addition, we pass on personal data to third parties in individual cases if this serves to assert, exercise, or defend legal claims. Possible recipients can include law enforcement authorities, lawyers, auditors, courts, etc.

Insofar as we use service providers for the operation of our website, i.e., as a part of order processing, these service providers may also be recipients of your personal data in accordance with Article 28 GDPR. You can find more detailed information on the use of processors and web services in the overview of the individual processing operations.

Do you use cookies?

Cookies are small text files that we send to the browser of your device and store them as part of your visit to our website. As an alternative to using cookies, information can also be stored in the local storage of your browser. Some functions of our website cannot be offered without the use of cookies or local storage (technically necessary cookies). Other cookies allow us to perform various analyses, so that we are able, for example, to recognize the browser you use when you visit our website again and to transmit various information to us (nonessential cookies). Cookies enable us to make our website more user-friendly and effective for you: for example, by tracking your use of our website and by determining your preferred settings (e.g., country and language settings). If third parties process information via cookies, they collect the information directly through your browser. Cookies do not cause any damage to your device. They cannot run programs or contain viruses.

We inform you about the respective services for which we use cookies in the individual processing operations. Detailed information on the cookies used can be found in the cookie settings or in the Consent Manager of this website.

What rights do I have?

Under the conditions of the statutory provisions of the General Data Protection Regulation (GDPR), you as a data subject have the following rights:

How will my data be processed in detail?

Below, we will inform you about the individual processing operations, the scope and purpose of the data processing, the legal basis, the obligation to provide your data, and the respective storage period. An automated decision in individual cases, including profiling, does not take place.

Provision of the website

Type and scope of processing

When you visit and use our website, we collect the personal data that your browser automatically transmits to our server. The following information is temporarily stored in a so-called log file:

Purpose and legal basis

The processing is carried out to safeguard our overriding legitimate interest in displaying our website and ensuring security and stability on the basis of the Art. 6 (1)(f) GDPR. The collection of data and storage in log files is essential for the operation of the website. There is no right to object to the processing according to Article 21(1) GDPR. Insofar as the storage of the log files is required by law, the processing will take place on the basis of Article 6(1)(c) GDPR. There is no legal or contractual obligation to provide the data, but it is technically not possible to browse our website without providing the data.

Storage duration

The aforementioned data is used for the duration of the display of the website [and for technical reasons beyond that for a maximum of 7 days].

Contact Form

Type and scope of processing

On our website, we offer you the option of contacting us using a form provided. The information that is collected via mandatory fields is required to process the request. In addition, you can voluntarily provide additional information that you believe is necessary to process the contact request.

When using the contact form, your personal data will not be passed on to third parties.

Purpose and legal basis

The processing of your data by using our contact form takes place for the purpose of communicating and processing your request on the basis of your consent in accordance with Article 6(1)(a) GDPR. If your request relates to an existing contractual relationship with us, processing for the purpose of fulfilling the contract is based on Article 6(1)(b) GDPR. There is no legal or contractual obligation to provide your data, but it is not possible to process your request without providing the information in the mandatory fields. If you do not want to provide this data, please contact us by other means.

Storage period

If you use the contact form on the basis of your consent, we will save the data collected from each request for a period of three years, starting with the handling of your request or until you withdraw your consent.

[If you use the contact form in the context of a contractual relationship, we will save the data collected for each request for the duration of three years from the end of the contractual relationship.]

Newsletter

Type and scope of processing

If you register on our website to receive our newsletter, we collect your email address and your name and save this information together with the date of registration and your IP address. You will then receive an email in which you have to confirm your subscription to the newsletter (double opt-in). If you do not confirm your registration within 72 hours, it will automatically expire, and the data will not be processed for sending the newsletter.

We will send the newsletter directly. Your data will not be passed on to third parties or processors in accordance with Article 28 GDPR.

Purpose and legal basis

We process your data for the purpose of sending the newsletter on the basis of your consent in accordance with Article 6(1)(a) GDPR. By unsubscribing from the newsletter, you can withdraw your consent at any time with future effect in accordance with Article 7(3) GDPR. There is no legal or contractual obligation to provide your data, but it is not possible for us to send the newsletter to you without you providing your data.

Storage period

After you register for the newsletter, we will save the data for a maximum of 72 hours until the registration is confirmed. After successful confirmation, we will save your data until you withdraw your consent (unsubscribe from the newsletter) and, for technical reasons beyond this, for a maximum of 7 days.

Registration of a customer account

Type and scope of processing

As part of order processing, we collect your personal data for the registration of a customer account. You can choose to register as a guest or as a permanent user account. The information collected during registration via the mandatory fields is identical in both cases and is required for the processing of the order from the online shop. When registering a permanent user account, we also collect a password that you set yourself. You may also voluntarily provide additional information that you believe is necessary to process the order.

Your personal data will only be passed on to third parties (e.g., shipping service providers or forwarding agents) and processors, in accordance with Article 28 GDPR, only to the extent necessary for the processing of the order.

Purpose and legal basis

We process your personal data for the purpose of registering a customer account for the performance of a contract with you in accordance with Article 6(1)(b) GDPR. There is a contractual obligation to provide your data as far as it relates to the mandatory fields, as this information is necessary for the identification of you and for the fulfillment of the contract on our part. There is no legal obligation to provide the data. Without the provision of this information, the order from our online shop, and thus a contract, is not possible. There is no obligation to provide the voluntary additional information. The order from our online shop is also possible without the disclosure of the voluntary information.

The additional processing of your password for the registration of a permanent user account takes place for the purpose of providing a customer account and for the presentation of your previous purchases as well as for the storage of your purchase-related data (e.g., billing address and various delivery addresses) on the basis of your consent in accordance with Article 6(1)(a) GDPR. By deleting your customer account, you can declare your revocation, in accordance with Article 7(3) GDPR, at any time with effect for the future.

Storage time

When you order as a guest, your personal data is stored until the processing of your order (i.e., end of contract) is complete. When registering a permanent customer account, we store the purchase-related data beyond the end of the contract until your consent is revoked (i.e., deletion of the customer account). In both cases, further storage of your data will only take place if there are legal retention obligations (e.g., tax and commercial laws).

Presence on social media platforms

We maintain so-called fan pages or accounts or channels on the networks mentioned below in order to provide you with information and offers within social networks and to offer you further ways to contact us and to find out about our offerings. Below, we inform you about which data we or the respective social network will process from you in connection with the access and use of our fan pages/accounts.

Data we process from you

If you wish to contact us via direct message on the respective social network, we will normally process your username through which you contact us and store any other data you provide if this is necessary to process or respond to your request.

The legal basis is Article 6(1)(f) GDPR (processing is necessary to safeguard the legitimate interests of the controller).

(Static) Usage data we receive from the social networks

We automatically receive provided statistics about our social network accounts. The statistics include the total number of page views, likes, page activity and post interactions, reach, video views, and the proportion of men/women among our fans/followers.

The statistics contain only aggregated data that cannot be traced back to individuals. They are not identifiable to us.

What data social networks process

In order to view the content of our fan pages or accounts, you do not have to be a member of the respective social network and no user account is required for the respective social network.

Please note, however, that when the respective social network is accessed, the social networks also collect and store data from website visitors without a user account (e.g., technical data in order for you to be able to browse the website) and use cookies and similar technologies, which we have no influence on. Details can be found in the privacy policy of the respective social network (see the corresponding links below).

If you wish to interact with the content on our fan pages/accounts, e.g., comment, share, or like our posts and/or contact us via direct message functions, prior registration with the respective social network and the provision of personal data is required.

We have no influence on the data processing by the social networks in the context of your use. To our knowledge, your data will be stored and processed in connection with the provision of the services of the respective social network for the analysis of user behavior (through the use of cookies, pixel/web beacons, and similar technologies), which translates into advertising based on your interests both within and outside the respective social network. It is important to note that your data may be stored by the social networks outside the EU/EEA and passed on to third parties.

Information on, among other things, the exact scope and purposes of the processing of your personal data, the storage period/deletion as well as guidelines on the use of cookies and similar technologies in the context of the registration and use of social networks can be found in the respective social network’s social protection policy/cookie policy. There you will also find information about your rights and possibilities of objection.

Facebook page

When you visit our Facebook page, Facebook (Meta) collects, among other things, your IP address and other information that is available on your computer in the form of cookies. This information is used to provide us, as the operator of the Facebook page, with statistical information about the use of the Facebook page. Facebook provides further information on this at the following link: https://facebook.com/help/pages/insights.

By means of the transmitted statistical information, it is not possible for us to draw conclusions about individual users. We only use this in order to be able to respond to the interests of our users and to continuously improve our online presence and to ensure the quality of it.

We collect your data via our fan page only to realize a possible provision for communication and interaction with us. This survey usually includes the following: your name, message content, comment content, and the profile information you provide "publicly."

The processing of your personal data for our above-mentioned purposes takes place on the basis of our legitimate business and communicative interest in offering an information and communication channel in accordance with Article 6(1)(f) GDPR. If you as a user have given your consent to data processing to the respective provider of the social network, the legal basis of the processing extends to Article 6(1)(a) and Article 7 GDPR.

Due to the fact that the actual data processing is carried out by the provider of the social network, our access options are limited to your data. Only the provider of the social network is authorized to have full access to your data. Due to this, only the provider can directly take and implement appropriate measures to fulfill your user rights (requests for information, deletion requests, objections, etc.). The assertion of corresponding rights is therefore most effectively asserted directly against the respective provider.

Together with Facebook, we are responsible for the personal content of the fan page. Data subject rights can be asserted with Meta Platforms Ireland Ltd. as well as with us.

According to the GDPR, the primary responsibility for the processing of Page Insights data lies with Facebook and Facebook fulfills all obligations under the GDPR with regard to the processing of Page Insights data. Meta Platforms Ireland Ltd. makes the essence of the Page Insights supplement available to the data subjects.

We do not make any decisions regarding the processing of Page Insights data and the storage period of cookies on user devices.

Further information can be found directly on Facebook (supplementary agreement with Facebook): https://www.facebook.com/legal/terms/page_controller_addendum.

Further information on the exact scope and purposes of the processing of your personal data, the storage period/deletion as well as guidelines for the use of cookies and similar technologies in the context of registration and use can be found in Facebook's privacy policy/cookie policy: https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0 https://www.facebook.com/policies/cookies.

Instagram page

When you visit our Instagram page, Instagram (Meta) collects, among other things, your IP address and other information that is available in the form of cookies on your computer. This information is used to provide us, as the operator of the Instagram page, with statistical information about the use of the Instagram page. For more information, please visit Instagram at the following link: https://facebook.com/help/pages/insights.

By means of the statistical information provided, it is not possible for us to draw conclusions about individual users. We only use it to respond to the interests of our users and to continuously improve our online presence and ensure the quality of it.

We only collect your data via our fan page in order to realize a possible provision for communication and interaction with us. This survey usually includes the following: your name, message content, comment content, and the profile information you provide "publicly."

The processing of your personal data for our above-mentioned purposes is based on our legitimate business and communicative interest in the offering of an information and communication channel in accordance with Article 6(1)(f) GDPR. If you, as a user, have given consent to the respective provider of the social network in the processing of data, the legal basis of the processing extends to Article 6(1)(a) and Article 7 GDPR.

Due to the fact that the actual data processing is carried out by the provider of the social network, our access possibilities are limited to your data. Only the provider of the social network is entitled to full access to your data. As a result, only the provider can directly take and implement appropriate measures to fulfill your user rights (requests for information, requests for deletion, objections, etc.). The assertion of corresponding rights is therefore most effectively carried out directly against the respective provider.

Together with Instagram, we are responsible for the personal content of the fan site. Affected parties may be asserted with Meta Platforms Ireland as well as with us.

The primary responsibility for the processing of Page Insights data is in accordance with the GDPR at Instagram and Instagram fulfills all obligations under the GDPR with regard to the processing of Page Insights data. Meta Platforms Ireland makes the essence of the Page Insights supplement available to the data subjects.

We do not make any decisions regarding the processing of Page Insights data and any other information resulting from Article 13 GDPR, including the legal basis, identity of the controller, and storage period of cookies on user terminals.

For more information, visit Instagram (supplementary agreement with Facebook): https://www.facebook.com/legal/terms/page_controller_addendum.

cdnjs

Type and scope of processing

We use cdnjs to properly provide the content of our website. cdnjs is a Cloudflare, Inc. service that acts as the content delivery network (CDN) on our website.

A CDN helps to deliver content from our online offerings, especially files such as graphics or scripts, faster with the help of regionally or internationally distributed servers. When you access this content, you connect to Cloudflare, Inc. servers, transmitting your IP address and, if applicable, browser data such as your user agent. This data will be processed exclusively for the above purposes and for the maintenance of the security and functionality of cdnjs.

Purpose and legal basis

The use of the content delivery network is based on our legitimate interests, i.e., interest in a secure and efficient provision and the optimization of our online offerings, in accordance with Article 6(1)(f) GDPR.

Storage time

The actual storage time of the processed data is not influenced by us but is determined by Cloudflare, Inc. For more information, see the privacy policy for cdnjs: https://www.cloudflare.com/privacypolicy/.

Comply API

Type and scope of processing

We use Hendrik Paulo Gaffo & Alexander Riegert GbR Comply API, Carl-Bremer-Ring 13, 22179 Hamburg, Germany, to access additional services and data from Hendrik Paulo Gaffo & Alexander Riegert GbR.

Your IP address will be transmitted to Hendrik Paulo Gaffo & Alexander Riegert GbR. Please note that a single section of this Privacy Policy is for each additional service we use from Hendrik Paulo Gaffo & Alexander Riegert GbR.

Purpose and legal basis

The use of Comply API is based on our legitimate interests, i.e., interest in optimising our online offerings in accordance with Article 6(1)(f) GDPR.

Storage time

The actual storage time of the processed data is not influenced by us but is determined by Hendrik Paulo Gaffo & Alexander Riegert GbR. For more information, see the privacy policy for Comply API: https://comply-app.com/de/privacy-policy.

Comply Consent Manager

Type and scope of processing

We have integrated Comply Consent Manager on our website. Comply Consent Manager is a consent solution of the Hendrik Paulo Gaffo & Alexander Riegert GbR, Carl-Bremer-Ring 13, 22179 Hamburg, Deutschland, with which consent to the storage of cookies can be obtained and documented. Comply Consent Manager uses cookies or other web technologies to recognize users and to store the consent given or revoked.

Purpose and legal basis

The use of the service is based on the legally required consent to receive the use of cookies in accordance with Article 6(1)(c) GDPR.

Storage time

The actual storage time of the processed data is not influenced by us but is determined by Hendrik Paulo Gaffo & Alexander Riegert GbR. For more information, see the privacy policy for Comply Consent Manager: https://comply-app.com/privacy-policy.

Comply Privacy Policy Sync

Type and scope of processing

We use Comply Privacy Policy Sync to properly provide the content of our website. Comply Privacy Policy Sync is a Hendrik Paulo Gaffo & Alexander Riegert GbR service that acts as the content delivery network (CDN) on our website.

A CDN helps to deliver content from our online offerings, especially files such as graphics or scripts, faster with the help of regionally or internationally distributed servers. When you access this content, you connect to Hendrik Paulo Gaffo & Alexander Riegert GbR servers, Carl-Bremer-Ring 13, 22179 Hamburg, Deutschland, transmitting your IP address and, if applicable, browser data such as your user agent. This data will be processed exclusively for the above purposes and for the maintenance of the security and functionality of Comply Privacy Policy Sync.

Purpose and legal basis

The use of the content delivery network is based on our legitimate interests, i.e., interest in a secure and efficient provision and the optimization of our online offerings in accordance with Article 6(1)(f) GDPR.

Storage time

The actual storage time of the processed data is not influenced by us but is determined by Hendrik Paulo Gaffo & Alexander Riegert GbR. For more information, see the privacy policy for Comply Privacy Policy Sync: https://comply-app.com/de/privacy-policy.

Google Analytics

Type and scope of processing

We use Google Analytics of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as an analysis service for the statistical analysis of our online offerings. This includes, for example, the number of views of our online offerings, visited subpages, and the length of stay of visitors.

Google Analytics uses cookies and other browser technologies to evaluate user behavior and recognize users.

This information is used, among other things, to compile reports on the activity of the website.

Purpose and legal basis

The use of Google Analytics is based on your consent in accordance with Article 6(1)(a) GDPR.

Storage time

The actual storage time of the processed data is not influenced by us but is determined by Google Ireland Limited. For more information, see the privacy policy for Google Analytics: https://policies.google.com/privacy.

Google Fonts

Type and scope of processing

We use Google Fonts of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as a service to provide fonts for our online offerings. To obtain these fonts, connect to Google Ireland Limited servers, transmitting your IP address.

Purpose and legal basis

The use of Google Fonts is based on your consent in accordance with Article 6(1)(a) GDPR and Section 25(1) TTDSG.

Storage period

The specific storage period of the processed data cannot be influenced by us but is determined by Google Ireland Limited. Further information can be found in the data protection declaration for Google Fonts: https://policies.google.com/privacy.

Google Tag Manager

Type and scope of processing

We use the Google Tag Manager of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is used to manage website tags from a single interface and allows us to control the exact integration of services on our website.

This allows us to flexibly integrate additional services to evaluate users' access to our website.

Purpose and legal basis

The use of Google Tag Manager is based on your consent in accordance with Article 6(1)(a) GDPR.

Storage time

The actual storage time of the processed data is not influenced by us but is determined by Google Ireland Limited. For more information, see the privacy policy for Google Tag Manager: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.

SalesIQ Chat

Type and scope of processing

We have integrated components of the customer communication platform SalesIQ Chat on our website. SalesIQ Chat is a service of the Zoho Corporation Pvt. Ltd. and offers us the possibility to communicate via chat with visitors to our website and to provide specific help with questions. SalesIQ Chat uses cookies and other browser technologies to evaluate user behaviour and recognize users. Furthermore, SalesIQ Chat is used to store and transmit data entered in chats by means of cookies, including your IP address. In this case, your data will be passed on to the operator of SalesIQ Chat at Zoho Corporation Pvt. Ltd. Estancia IT Park, Plot No. 140 & 151 GST Road Taluk, Vallancherry Village Kanchipuram District, Chengalpattu, Tamil Nadu 603202, India.

Purpose and legal basis

The use of SalesIQ Chat is based on your consent in accordance with Article 6(1)(a) GDPR.

Storage time

The actual storage time of the processed data is not influenced by us but is determined by Zoho Corporation Pvt. Ltd. For more information, see the privacy policy for SalesIQ Chat: https://www.zoho.com/de/privacy.html.

ipify API

Type and scope of processing

We use ipify API to access additional services and data from ipify. Your IP address will be transmitted to ipify. Please note that a single section of this Privacy Policy is for each additional service we use from ipify.

Purpose and legal basis

The use of ipify API is based on our legitimate interests, i.e., interest in optimising our online offerings in accordance with Article 6(1)(f) GDPR.

Storage time

The actual storage time of the processed data is not influenced by us but is determined by ipify. For more information, see the privacy policy for ipify API: https://www.ipify.org/.

Last updated on 31.01.2023, 10:52 by Datenschutz Ruhr GmbH